SHIPPING

 

We ship worldwide. Unless otherwise noted, all orders will be dispatched 24-48 hours from time of purchase.

Delivery times are to be used as a guide only and commence from the date of dispatch. LOUELLA BY IBTIHAJ is not held responsible for any delays caused by customs clearance or due to weather-related events.

LOUELLA will use best efforts to meet the indicated delivery times. If delivery is attempted and no one is available to accept the parcel, in most cases it should be held at your local postal facility. Please contact your local postal service for collection. If your parcel is unable to be delivered, it will be returned to LOUELLA and we will attempt to contact you to arrange alternate delivery.

 

FREE SHIPPING

USPS Priority Mail (1 to 3 days) for purchases in United States. Does not apply to Overnight Shipping.

INTERNATIONAL

We offer flat rate shipping of $10 (including GST), plus $7 for each item. When your order is dispatched, you will receive a tracking number via email that can be used to track your order. Delivery time is 7-14 business days unless otherwise noted.

UNITED STATES

USPS Priority Mail (1 to 3 business days)

USPS Standard Post (2 to 8 business days)

Shipping costs will be applied at checkout and depend on your preferred shipping method.

All U.S. orders are sent via the USPS. When your order is dispatched, you will receive a tracking number via email that can be used to track your order with USPS.